Frequently
Asked
Questions

Below are the most common questions we have received.

 

If there is anything else you would like to know about, feel free to contact us by filling out the contact information located below.

A customizable monthly subscription box offering premium fitness gear and access to professional trainers and more. Our goal is to connect you to new products you would have otherwise never tried, all while giving you great VALUE FOR MONEY.

Each box starts at $59 USD per month plus shipping/handling. You may incur a small tax for goods sold over the internet if applicable in your state. We also offer a 3 Month Subscription for $54/Month and a 6 Month for $51/Month. Shipping is always FREE.

Yes. Simply use our SUBSCRIPTION PAGE to place your order. Once you get to the checkout screen there will be a check box to choose “this is a gift” and it will ask for the email address of the person you are purchasing the gift for. 

To discover, learn and grow. With a monthly dose of fitness treats, HIIT Box can be a great motivator to help you along your fitness journey!

HIIT Box is designed for women. We do not offer a men’s box. 

We do free replacements on clothing and also replace any damaged or defective items for free. Just complete the easy form and we will take care of the rest – EXCHANGE FORM .

We currently offer 1 month, 3  month, and 6 month  recurring subscriptions. This means the subscriber will be charged at the time of signup and then every 1 month, 3 months, or every 6 months after until cancellation.

Normal renewal dates are the 1st of each month.

Yes! You are able to cancel at any time and no fees or cancellation costs will be charged.

We do have the following conditions on cancellation:

  • You must cancel at least 48 hours prior to the next scheduled renewal date to avoid charges. Cancel your subscription via the user control panel or contact us.
  • If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

Your HIIT Box subscription will renew automatically each month unless you cancel by contacting us .

You may also cancel at anytime by selecting the cancel option in your account. 

Please note that to cancel a subscription we need at least 48 hours notice before the 1st of each month. This allows adequate time to cancel your account.

Your HIIT Box subscription will renew automatically each month unless you cancel by contacting us.

Please note that to cancel a subscription we need at least 48 hours notice before the 1st of each month. This allows adequate time to cancel your account.

No refunds will be given for payments of a subscription already paid.

This is stated at signup and in our Terms & Conditions

Like many other subscription boxes, surprise is the name of our game. You will not know what’s in a HIIT Box till you receive your package. Getting you to try something new or just plain cool is half the experience!

If we have made a mistake or misplaced an item, we will happily send you a replacement free of charge. Please use the  EXCHANGE FORM  to fix the problem.

Yes! Skip a month or take a break for a few months without being charged. Contact us and we will make the change for you!

Currently we only ship to US based customers.

Boxes ship on the 21st of the month.

Normal shipping times are 3-7 days for USA mainland subscribers.

Please contact us if you are not sure when your next shipment is.

All shipping times are approximate.

Contact Us

Have a question or comment?

We’d love to hear from you!

Please fill out the form below and

send us a message or ideas!

Contact Us

Have a question or comment?

We’d love to hear from you!

Please fill out the form below and

send us a message or ideas!